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Galaxy Tab S2 drains battery after recent update

tab 1 works fine after the update
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Ralls71
Constellation

Re: Galaxy Tab S2 drains battery after recent update

I have recently noticed that my Tab S2 has been discharging ridiculousl quickly over this last week. It was absolutely fine until Sunday as I used it to watch the UFC all night on the BT TV app and since Monday the battery life is losing about 40% over night in standby mode and is dead by 6pm that night.

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Samsung Moderator
Samsung Moderator

Re: Galaxy Tab S2 drains battery after recent update

Are you using the original charger?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Samsung Moderator
Samsung Moderator

Re: Galaxy Tab S2 drains battery after recent update

Are you still having trouble?  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Ralls71
Constellation

Re: Galaxy Tab S2 drains battery after recent update

Yes I use the Samsung charger, not that it would make any difference.. my s7 charger died and I used an Anker charger for 18 months no problem so I really don't see how that could even vaguely be deemed to be a fix ... 

 

Secondly yes, it won't hold a charge for half a day and my wife has an s2 as well so I tried her charger and no different and today... hers has stopped holding its charge and hers is a year younger

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Black Hole

Re: Galaxy Tab S2 drains battery after recent update

I am sorry to hear you are having this issue. Can you send us a private message to http://bit.ly/2CGMMUe with your phone number as well as the model number and the serial number of the unit?

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useriLGMfvP7WP
Constellation

Re: Galaxy Tab S2 drains battery after recent update

I have 2 Samsung Tabs 

1 x Samsung s2 8 which takes a age to charge if I don' turn the power off completly and uses power at a rate of knots approx 2 mins each percent of battery.

1 x Samsung TabA 8 This shuts down at  less than 75% battery and also does not not hold charge well.

These used to be so good tablets.  please don't ask me to factory reset I've done all that and still no good. I am of the oppinion that Samsung may have made a bad update and i hope its not like Apple did purposely to make you buy anotjer unit, sorry for this negative comment but you dont seem to be helping anyone or even listening because with all the issues people are having Samsung dont appear to be too concerned at getting to the root cause

I just feel used and let down by Samsung I have another 12 months to pay for my Tab s2 8 and it' now virtually unusable.

David Kirton

Karting111@hotmail.com

 

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cwgmom
Asteroid

Re: Galaxy Tab S2 drains battery after recent update

Hello, I also have the Galaxy S2 that I purchased in September 2015 and it also shuts down anywhere after 49% nor does it hold a charge. I also have performed the factory reset with no improvement. Ironically, I had an earlier Galaxy tablet and after almost two years, it did the exact same thing. This appears to be a Samsung issue. 

 

At this point, I am seriously considering going back to the iPad, especially with all of the improvements for productivity with other non-Apple Apps. 

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Re: Galaxy Tab S2 drains battery after recent update

Folks,

 

*#9900# and collect battery logs.

 

Other than that we'll just  speculate and go nowhere.....

mito
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userDJXKqJJ82k
Astronaut

Re: Galaxy Tab S2 drains battery after recent update

David Kirton you have succinctly put everything I wanted to say as I have the problem and I would to know whether Samsung sorted this issue out.

As you say they always ask for a message and haven't made the slightest attempt to offer a solution to make it easy for others with this problem .

Karen
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