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userYk2RL1GVaf
Asteroid

Galaxy Tab S3 SM-T820 S Pen >> No option to turn off Air Command

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Hi there, I'm using a Galaxy Tab S3 (SM-T820) and the S Pen's Air Command feature can not be turned off.  There are instructions from within Air Command to go to the S Pen's settings and turn off Air Command, however--when you open the S Pen's settings the option does not exist in the list of settings and options.  It can not be turned off.

Ideally I should be able to use the S Pen's button as a tool within various Apps, but because of Air Command I can't.

Please update the Software version to enable users to turn off Air Command so we may use the S Pen's button effectively.

Thank you

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Samsung Moderator
Samsung Moderator

Re: Galaxy Tab S3 SM-T820 S Pen >> No option to turn off Air Command

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We will forward your suggestion accordingly.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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18 REPLIES 18
Samsung Moderator
Samsung Moderator

Re: Galaxy Tab S3 SM-T820 S Pen >> No option to turn off Air Command

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You may be able to find a solution here.

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userRxIvHBvaFK
Constellation

Re: Galaxy Tab S3 SM-T820 S Pen >> No option to turn off Air Command

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Samsung Moderator
Samsung Moderator

Re: Galaxy Tab S3 SM-T820 S Pen >> No option to turn off Air Command

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You may be able to find a solution here.

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userYk2RL1GVaf
Asteroid

Re: Galaxy Tab S3 SM-T820 S Pen >> No option to turn off Air Command

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Hi, Larry--thank you for your reply.  That post you shared is the opposite of my issue; their Air Command is not working and my issue is that mine is working and I'd like to turn it off--but I have no option to turn it off.    


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Samsung Moderator
Samsung Moderator

Re: Galaxy Tab S3 SM-T820 S Pen >> No option to turn off Air Command

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I understand. Is the software up to date?

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userYk2RL1GVaf
Asteroid

Re: Galaxy Tab S3 SM-T820 S Pen >> No option to turn off Air Command

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Yes, the software is up to date.

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Samsung Moderator
Samsung Moderator

Re: Galaxy Tab S3 SM-T820 S Pen >> No option to turn off Air Command

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We will forward your suggestion accordingly.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

View solution in original post

Reply
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userYk2RL1GVaf
Asteroid

Re: Galaxy Tab S3 SM-T820 S Pen >> No option to turn off Air Command

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Thank you.

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userw9IGRqEzOn
Constellation

Re: Galaxy Tab S3 SM-T820 S Pen >> No option to turn off Air Command

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