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Asteroid

Galaxy Tab S6 screen going black during usage

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Sometimes during normal usage, the Tab S6 screen flashes for seconds and turns black. There are periods during which this does not happen.

 

It has no connection with the application currently used, it also happens when watching video without touching the screen. I'm not sure it's a hardware problem, because if it was it would be permanent.

 

Please check the video below:

https://photos.app.goo.gl/2PbJtEGhwznWcJ478

 

I tried factory reset and was fine for a while.

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Asteroid

Re: Galaxy Tab S6 screen going black during usage

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Unfortunately it was a hardware problem. Safe Mode didn't help, the reason was not some application or setting.

The repair center replaced the entire display and returned the tablet to me in a week.

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Samsung Moderator
Samsung Moderator

Re: Galaxy Tab S6 screen going black during usage

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Hey, does this happen in safe mode as well? Does it happen with all apps or just specific ones?


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Astronaut

Re: Galaxy Tab S6 screen going black during usage

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I have the same problem with S6.

No idea how to fix this...

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Honored Contributor

Re: Galaxy Tab S6 screen going black during usage

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Hey there, can you answer the questions Al posted previously? Does this happen with the tablet in safe mode as well? And does it happen with all apps or just specific ones?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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Asteroid

Re: Galaxy Tab S6 screen going black during usage

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Unfortunately it was a hardware problem. Safe Mode didn't help, the reason was not some application or setting.

The repair center replaced the entire display and returned the tablet to me in a week.

View solution in original post

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Astronaut

Re: Galaxy Tab S6 screen going black during usage

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Do you have a cover on your tablet. I had this issue and just read and realised, just as your tablet screen turns off and on as you close and open the cover the magnet does the same if you fold back the cover. There's confusion as to whether the tablet is open or closed. I've changed all sorts of settings but once you play with your cover you'll find that's all it is.

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