Original topic:

Galaxy Tab S9+ 5G ... where are my updates!!!?

(Topic created: a month ago)
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dswartze
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The latest update my unlocked Galaxy Tab S9+ 5G received was July 2023! I've contacted Samsung support multiple times and told the next update (they can't tell me what the update is) is coming next month. It's been 6 months. So my tablet is suseptible to any known Android security issues that may have been fixed in the last year. 

I totally regret purchasing this tablet and will probably never purchase a Samsung tablet again. 

I'm in the US.

Anyone have an unlocked Galaxy Tab S9+ 5G? What's your experience been? (Not you wifi only S9+ users. Only S9+ 5G users) 
12 Replies
jamarion
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My samsung a03s wants update to android 14 my brother has one just like me in they said download the samsung member app to get android 14 it's that's true I tried that in konw update come up
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ImRyan
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I have the S7 fe+ tablet and I don't get updates very often. Every tablet and phone has a certain length of time they get updates. The S24 series is the first to get 7 years of updates so if you want to invest in something that will get a long time of updates then if you research newer tablets you can probably find 1 with at least 5 years if not 7 years of updates. I hope this helps you. I have a S6 Lite as well and it got android 6.0 and It took awhile to get it and I don't know if it will get any more updates and they weren't every month on either tablet. I really hope this information helps you out. Have a great day and God bless you
JLRC555
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I had a Samsung S9 that was carrier locked and I was always in the know of when new updates dropped but NEVER got a single update (locked to ATT) I found a loophole though. I would ask a relative to let me use their sim card from like Metro or one of those non major carriers and I would immediately get the update available. That would be my recommendation. I was on the phone with ATT multiple times about it and they would just say "Ive pushed the update to force it. It might take a while" never worked. Also asked that they send me a new SIM in case it was faulty. Still no fix. So yes SOLUTION: instert a SIM card from a different non major carrier and go to settings to look for the update.
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bill-e
Epic Samsung Care Ambassador
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According to Sammobile the latest version if you have Android 14 is 11-30-23,  https://www.sammobile.com/samsung/galaxy-tab-s9-plus-5g/firmware/SM-X818U/VZW/#SM-X818U

Try using Smart Switch

Smart Switch for Windows https://www.samsung.com/global/download/smartswitchwin

 

Smart Switch for Mac  https://www.samsung.com/global/download/smartswitchmac

 

Step 1. Connect your device to your computer using the USB cable provided with your device, and then open Smart Switch on your computer

Step 2. If a software update is available, Smart Switch might automatically prompt you to update the software or will display an option to update

Step 3. Click Update and use the on-screen prompts to download the necessary files.

Step 4. Click OK to proceed. Your device may turn off and on a few times during the update process. When the update is complete, the device returns to the Home screen

Note: Don't disconnect the USB cable or use your devic e. 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV
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dswartze
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Thx. I've tried that, but no luck. I was told by Samsung support that the unlocked 5G release for Android 14 had an issue and was held back. I am a huge Samsung user, but first time I got an unlocked tablet. Never again for me! There phones are great on updates, their tablets not so much!
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bill-e
Epic Samsung Care Ambassador
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" I was told by Samsung support that the unlocked 5G release for Android 14 had an issue and was held back." 

You should have led with that 😉 

Nobody hear has any idea as to when Samsung is going to release anything. 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV
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toyota10
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Samsung tablets and watches get very minimal support after a year or so. My apple watch and I pad get monthly updates and even my 4 year old I pad is running the latest ios update and got it on release day. Samsung update and support sucks
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dswartze
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My Samsung Watch 6 gets about the same updates as my wife's Pixel Watch 2. But you're right about the tablets. Thankfully, I have an iPad Pro M1 on cellular, too. Like you said, it gets regular updates and will even get iPadOS 18!
ImRyan
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Well I just put a lengthy comment about why it doesn't matter on tablets and if you have to have the newest and latest and greatest buy a new tablet every single year. Waste the money for something that doesn't matter in the first place. My s6 lite is 3 years old probably and I'm just as happy with the performance as I am the S7 fe tab and I bought a newer 1 briefly and the resolution was worse even though I believe it was an a9 and it was smaller. So newer doesn't always mean better. I took it back and kept my s7 fe. It was better than the a9 in size and resolution. Software couldn't fix that. People are really sad. Truly
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