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‎08-13-2023 12:42 PM (Last edited ‎09-19-2023 07:14 AM by SamsungJecca ) in
TabletsI just got my tablet and i am not able to register my finger print, it doses not register the finger print input pass 49%, I have reset the tablet to see if that can fix it but still doing the same thing.
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‎08-13-2023 02:26 PM in
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‎08-13-2023 12:49 PM in
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‎08-13-2023 12:51 PM (Last edited ‎08-13-2023 12:52 PM ) in
TabletsTry "rolling" your finger on the screen when registering. Might work.
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‎08-13-2023 02:26 PM in
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‎08-13-2023 02:42 PM in
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‎08-13-2023 02:45 PM in
TabletsDid the "rolling" method not work?
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‎08-13-2023 03:14 PM in
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‎08-13-2023
03:15 PM
(Last edited
‎08-15-2023
12:50 PM
by
Samsung_Stephan
Yep, I was going to suggest putting water on your fingers too. That usually fixes it! So if the "rolling" of your finger on the sensor does not work, I'm glad the moisture method has worked for you! 😄
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‎08-13-2023 03:16 PM in
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‎08-13-2023 03:33 PM (Last edited ‎08-13-2023 03:33 PM ) in
TabletsI'm unsure who helped you most, but please me sure to hit accept as solution on the post that resolved your issue. This will allow other Community Members to find this information more easily, should they also run into fingerprint scanning complications! 🙂