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Galaxy Tab6 Screen not working

(Topic created: 10-06-2020 02:49 PM)
falcon2004
Astronaut
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Tablets
I tried to use my Galaxy Tab6 today and the screen would not come up when I hit the power button, it is fully charged.  I used the volume down and power button to restart.  After restart, the screen lights up but when I go to sign in, the screen doesn't work when I try to swipe up to login.  Additionally once the screen times out, I cannot get it to turn back on with the power button.  Please help!  This thing is not even a year old!
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SamsungLarry
Community Manager
Community Manager
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Tablets

Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01001470/ If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message directly to get started.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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SamsungLarry
Community Manager
Community Manager
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Tablets

Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01001470/ If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message directly to get started.







Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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