falcon2004
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10-06-2020 02:49 PM in
Tablets
I tried to use my Galaxy Tab6 today and the screen would not come up when I hit the power button, it is fully charged. I used the volume down and power button to restart. After restart, the screen lights up but when I go to sign in, the screen doesn't work when I try to swipe up to login. Additionally once the screen times out, I cannot get it to turn back on with the power button. Please help! This thing is not even a year old!
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10-08-2020 05:13 AM in
TabletsHey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01001470/ If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message directly to get started.
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