Original topic:

Galaxy Tab7 Freezing-up!

(Topic created on: 1/26/21 9:54 PM)
LGWMAN
Astronaut
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Tablets
My new Tab S7 just freezes display on a regular basis. Using Internet and Chrome seam to cause it most often. Workaround is to momentary press and release power button on side to lock and reopen the tab S7. This results in getting the screen to thaw (unfreeze) display.
Reboot, hard or soft, doesn't appear to help! Any thoughts would help?
Galaxy Tab S7
SM T-970
UI v2.5
Android v10
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1 Reply
bill-e
Samsung Care Ambassador
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Tablets

Boot into Safe Mode and see if the problem presists.  If it does not then it is one of the apps you've added that is causing the issue,

 

If it still freezes in Safe Mode then I would do a Factory Reset without restoring the backup.  If it still does it after the Factory Reset then you will probably need to open a ticket for repair.

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Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)
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