Original topic:

Galaxy tab a8 charging issues

(Topic created: 05-07-2023 06:26 PM)
lissa68
Astronaut
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Tablets

My granddaughter and I both bought the same tablet about the same time. Maybe 3 months ago it was working fine till the last update.We have both noticed since then that the charging is weird. It doesn't charge as fast. And also when it gets low and you put it on the charger. It just keeps draining until you get to 0 and then it'll finally keep charging.

5 Replies
JBTechfanatic
Supernova
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Tablets
Are you using the same chargers?
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lissa68
Astronaut
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Tablets
We tried several different ones. Even a new one.
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bill-e
Samsung Care Ambassador
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Tablets

We haven't see this reported here, or at least not often enough to remember. 

Reproduce the issue and then open the Samsung Members app, click on Support (Lower right)->Feedback->Send Error Report,  Remember to check on "Send System Data Log" 

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor
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traceydavidson
Astronaut
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Tablets

same here charging issue, my table won't charge, been using the same cord since i purchased it...i believe its the battery it wont charge. Bought it from Tmobile and only used it a few months before the problem started

 

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SerKh
Astronaut
Options
Tablets

Same problem. This problem is a software issue and can be easily reproduced. When I disconnect the cable before I unplug the charger from the socket everything is fine. When I unplug the charger from the socket before disconnecting it from the tablet, the tablet tries to charge back to the charger, and after that, all connected chargers don't charge the tablet. Only rebooting fixes the problem.

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