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05-14-2022
12:12 PM
(Last edited
05-18-2022
11:35 AM
by
SamsungJoJo
) in
Galaxy Tab A inherited. The owner is deceased. We don't know the PIN. How do I get in? The screen is very dim too so its hard to see. Any help please?
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05-16-2022 02:45 PM in
TabletsHello! I'm sorry to hear that happened recently. If you have tried the troubleshooting steps in the link below, I would recommend calling in at 1 (800) 726-7864.
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05-14-2022 01:01 PM in
TabletsI am familiar with the guts of Android devices and a few Google searches might help, but if others see there are answers here for bypassing passwords and logins, it would turn the tables of what Samsung Community is!
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05-14-2022 04:05 PM in
TabletsThank you. Of course, I realize security is there for a reason. The tablet has been reset so there is no information on it. People die suddenly and it is necessary to get into their devices, so there has to be a way. Even Tax departments help open deceased accounts. Yes, there are hoops to jump through AND one needs to talk to the right people who can help with what those hoops are. Hopefully. I will do as you suggest.
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05-14-2022 04:11 PM in
Tablets- Mark as New
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05-15-2022 01:53 PM in
TabletsHave done so. Watched several videos. So far no luck.

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05-16-2022 02:45 PM in
TabletsHello! I'm sorry to hear that happened recently. If you have tried the troubleshooting steps in the link below, I would recommend calling in at 1 (800) 726-7864.
