JUMP TO SOLUTION Solved

Original topic:

How can I upgrade from Android 5.1.1?

(Topic created: 01-17-2021 02:28 PM)
usercvAdaRV7pT
Constellation
Options
Tablets

I want to upgrade to a newer version of Android on my Tab 4 so I can install Malwarebytes.  When I go to the software update option it says the software is up to date.  When I try to install Malwarebytes, it says the program is not compatible with the device, which I'm guessing is because Android is so old.

 

I got the tablet from AT&T a few years ago, but have since switched providers for our phones, but didn't activate the tablet with the new provider because we use it only on wi-fi.

0 Likes
Reply
2 Replies
Solution
bill-e
Samsung Care Ambassador
Options
Tablets

@usercvAdaRV7pT  

Sorry, you cant.  that tablet is just too old and not being upgrated anymore.  You can search for an antimalware app that will run with your version like MalwareFox Anti-Malware.

 

Bill
---
Galaxy S21, Galaxy Book (original), Tab S4, Gear S2

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S4, Galaxy Watch3 (VZW)

View solution in context

0 Likes
Reply
usercvAdaRV7pT
Constellation
Options
Tablets

Thanks, Bill.  I'm not surprised!  Thanks for the tip on the other app.

Tom

0 Likes
Reply