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Original topic:

I am unable to unlock my Samsung Galaxy Tab A tablet.

(Topic created: 11-01-2020 08:13 AM)
userEpqGgzeeL1
Astronaut
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Tablets

I have two step unlock/verification. It accepts my first step, but when I do the second step I get a message that appears and tells me to try again in 30 seconds. I have tried multiple times with no luck. I have tried restarting or turning off the tablet but whatever is going on will not allow me to do either.

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Solution
SamsungLarry
Community Manager
Community Manager
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Tablets

I recommend reaching out to your carrier regarding this.







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usermZgNrLDVQv
Astronaut
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Tablets

I have the same issue as of 10/14/2020. Best buy is no help at all


@userEpqGgzeeL1 wrote:

I have two step unlock/verification. It accepts my first step, but when I do the second step I get a message that appears and tells me to try again in 30 seconds. I have tried multiple times with no luck. I have tried restarting or turning off the tablet but whatever is going on will not allow me to do either.


 

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carenet
Astronaut
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Tablets
I'm having the same problem. Doesn't seem to recognize password.
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