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Original topic:

My tablet s6 doesn't turn on after firmware update

(Topic created: 09-16-2020 05:52 AM)
userqvcfOI0Vz9
Constellation
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Tablets

My tablet model: sm-p610nziexar 

Serial no:<hidden>

It will not turn on after it did a firmware up date at 2am this morning. I have tried every trouble shooting step that i could do and still doesn't turn on. Not sure what else to do. Please help.

Thanks Johanna McGee

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2 Replies
IndridCold
Asteroid
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Tablets
I think you broke it. Time for a new upgrade one.
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Solution
SamsungLarryK
Samsung Moderator
Samsung Moderator
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Tablets

Hey, give this link a shot: https://www.samsung.com/us/support/troubleshooting/TSG01109643/ If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message or call 1-800-SAMSUNG directly to get started.

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