Original topic:

My tablet will not charge or turn on

(Topic created: 08-21-2021 07:59 PM)
usernLncxdU3AC
Constellation
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Tablets

My tablet that has been perfectly fine now all of a sudden it will not charge or turn on. When i plug it in to the charger it blinks two shades of blue and doesn't charge. When holding the volume button simultaneously with the power button for ten seconds it doesn't reset. Any thoughts? Its an internal battery so removing the battery isn't an option.

2 Replies
33Richie33
Cosmic Ray
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Tablets
What's the model of tablet you have?
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SamsungStephanie
Samsung Moderator
Samsung Moderator
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Tablets

Hello, can you provide the model number for the tablet you have? I was able to locate information that can assist you further with resetting the tablet if needed here: https://www.samsung.com/us/support/answer/ANS00062842/ and located troubleshooting steps here for the issue of the tablet not charging: https://www.samsung.com/us/support/troubleshooting/TSG01001573/ you can use. 


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