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Original topic:

No call and text option on tab s7 plus

(Topic created: 10-06-2020 06:06 PM)
jhheli
Cosmic Ray
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Tablets
I don't see the option that is in my note 20 call and text on other devices for the Galaxy Tab S7 plus.

Tmobile version. 

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SamsungJace
Community Manager
Community Manager
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Hello there, I recommend reaching out to your carrier as call and text continuity compatibility varies between carriers.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Solution
SamsungJace
Community Manager
Community Manager
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Tablets

Hello there, I recommend reaching out to your carrier as call and text continuity compatibility varies between carriers.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Samarvel26
Cosmic Ray
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Tablets
I am having the same problem
jhheli
Cosmic Ray
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Tablets

T-Mobile supports Calls & Text on other devices on all my Samsung devices and the option is on my Galaxy Tab S6, S9 Plus, Note 9, Note 20 all T-mobile variants.

They also have a support page on how to set up showing they actively support this feature. https://www.t-mobile.com/support/tutorials?page=device/samsung/galaxy-s20-5g/topic/calling-contacts-...

 

The option is just not there on Galaxy Tab S7 Plus.

BCnSTL
Asteroid
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Tablets

Not a carrier issue. This has NOT been solved.

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user4D8O5zGd4I
Constellation
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Tablets
I contacted Samsung about this issue several times, it's not a carrier issue. From what I was told, it's due to the feature not being available on the tablet yet. Apparently there will be an upcoming software update to bring this functionality; why this is the case, not sure. I traded in my Tab S6 For the Tab S7+ and it's saddening that I'm unable to check my texts from tablet. You'd think it would be a given that such a feature be available day 1.
jhheli
Cosmic Ray
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Tablets
I did the same thing and traded my S6 in for the S7+ you can try Samsung Flow, you can at least get text but not like Calls & Text on other devices.

I did expect it to be on there from day one also and thanks for clearing that up that it is NOT a carrier issue.
Enriquedp
Constellation
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Tablets

I've called Samsung regarding this and they told me is a carrier issue and make sense cause they want to push u to get a extra line for this.

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Bestresults
Asteroid
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Tablets
Did they say when?
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MonstaMoment
Constellation
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Tablets
I had it on my Tab S4 and I traded it in for the upgrade. I regret it now.
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