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Original topic:

Not charging above 86%

(Topic created: 01-31-2020 08:08 AM)
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userMfoEMynXBh
Cosmic Ray
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Tablets

Samsung Galaxy Tab A Model SM-T580, will not charge beyond 85 - 86%, have latest updates and have removed SIM card, have checked setting in battery setup.

26 Replies
Anonymous
Not applicable
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Tablets

We are sorry to hear about this. Please go to Settings>Device Care> and select Battery. On the battery screen, tap the Menu (3 dots at upper right) and select Settings. On the Settings page, scroll down to Protect Battery, and turn this off. The device will now charge to 100%.

userMfoEMynXBh
Cosmic Ray
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Tablets

I already done that, still will not charge above 85%,

I have also changed charger

bill-e
Epic Samsung Care Ambassador
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I assume that you've rebooted it after changing the setting.  Have you tried charging it with the power off?  Same results?

 

 

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Bill
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Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV
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userMfoEMynXBh
Cosmic Ray
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Yes I have rebooted, same problem even if charging when tablet switched off.

SamsungAl
Samsung Moderator
Samsung Moderator
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Does it still do this in safe mode?


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