Original topic:

Not recognizing charging port

(Topic created: 08-01-2021 05:33 AM)
Tamtam1020
Constellation
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Tablets

my samsung galaxy tab s7+ stopped charging or recognizing the charging port after Android 11 update. I have warrantied it out.got a new one.it charged until it updated to Android 11. I am 110% sure it's the update. But it will not charge or recognize it is charging. So,my tablet is now a paper weight. Please help. I have taken it back to factory,forced reboot,Safe mode, and anything else I found to help. I want to use my tablet. Has anyone else had this issue? How do I fix it? Work Around? I'm desperate. 

2 Replies
Tamtam1020
Constellation
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Tablets
If anyone is having the same issue, I let it do update 4,5,6 and now it is charging. I told you it was software.
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SamsungJam
Community Manager
Community Manager
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Tablets

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