I have a new galaxy tab 11+. Apparently a password was created but I don't remember doing it or what it is. I need to reset to factory settings, right?
I have watched numerous YouTube videos seeking the proper method for resetting, however, they don't address the unknown password factor.
Product registration asks for the IMEI#, which I have no access to.
I am not able to turn off the tablet.
The variety of suggestions makes me nervous. I'm having issues getting in touch directly with Samsung support.
I am beyond frustrated and need some genuinely helpful feedback. Thanx.
If your referring to the pin/swipe/Password all you need to do is preform a normal factory reset. And then long back into the same Google and Samsung accounts that was on the device at the time of reset.
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