Original topic:

S Pen Pro charging

(Topic created: 2 weeks ago)
jamaal02
Cosmic Ray
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After one month my S Pen Pro will not charge past 90%.
4 Replies
bill-e
Samsung Care Ambassador
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Ding, ding, ding, ding!  Congratulations, you are the first post that I know of with an S-Pen Pro issue.  🙂 

Seriously, I don't think that there's anyone here with much knowledge about the S-Pen Pro so your best bet is to submit an error report. 

Reproduce the issue and then open the Samsung Members app, click on Support (Lower right)->Feedback->Send Error Report,  Remember to check on "Send System Data Log" 

 

 
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch5Pro(VZW), M8 Smart Monitor
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jamaal02
Cosmic Ray
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Still no answer 😕
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jamaal02
Cosmic Ray
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Update: Samsung said I would receive a replacement, but it didn't happen. I did let the S Pen Pro drain to 80% and it finally charged to 100%.
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bill-e
Samsung Care Ambassador
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Good to know, Thanks

 

 
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch5Pro(VZW), M8 Smart Monitor
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