S Pen Pro charging

jamaal02 · ‎01-19-2023

After one month my S Pen Pro will not charge past 90%.

bill-e · ‎01-19-2023

Ding, ding, ding, ding! Congratulations, you are the first post that I know of with an S-Pen Pro issue. 🙂

Seriously, I don't think that there's anyone here with much knowledge about the S-Pen Pro so your best bet is to submit an error report.

Reproduce the issue and then open the Samsung Members app, click on Support (Lower right)->Feedback->Send Error Report, Remember to check on "Send System Data Log"

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch5Pro(VZW), M8 Smart Monitor

jamaal02 · ‎01-25-2023

Still no answer 😕

jamaal02 · ‎01-27-2023

Update: Samsung said I would receive a replacement, but it didn't happen. I did let the S Pen Pro drain to 80% and it finally charged to 100%.

bill-e · ‎01-27-2023

Good to know, Thanks

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
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Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch5Pro(VZW), M8 Smart Monitor

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