Original topic:

S pen

(Topic created: 02-27-2020 06:41 AM)
userkLHv4Xuemu
Asteroid
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Tablets

Hi i bought a tabs6 two weeks ago.i really love it.but its s pan dosent work in some area in the middle of screen.this is a screen shot of my screen when i tried to paint it with s pen.white area dosent paint.

Touch  is ok . SmartSelect_20200227-175004_Samsung Notes.jpg

 

1 Solution


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Solution
LongHiker
Samsung Care Ambassador
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Tablets

Along with the screen protector question, do you have a case on it? Try removing the case. Metal or magnets in the case could be disrupting the operation of the S Pen. 

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userkLHv4Xuemu
Asteroid
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Tablets
Can you help me?
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SamsungAl
Samsung Moderator
Samsung Moderator
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Do you have a screen protector on the tablet?


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Solution
LongHiker
Samsung Care Ambassador
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Tablets

Along with the screen protector question, do you have a case on it? Try removing the case. Metal or magnets in the case could be disrupting the operation of the S Pen. 

View solution in context

userkLHv4Xuemu
Asteroid
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Tablets

Thank u sooo much,it was for the case.tab is fine


@LongHiker wrote:

Along with the screen protector question, do you have a case on it? Try removing the case. Metal or magnets in the case could be disrupting the operation of the S Pen. 




 

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LongHiker
Samsung Care Ambassador
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Tablets

That's great! 

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