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S6 Camera App opening periodically on its own

(Topic created on: 10/31/20 7:48 PM)
userzOZytA3nmK
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Has anyone else seen a situation where the Galaxy Tab S6 turns on the camera by itself?

 

Periodically , while working on something or putting the tablet aside, the camera app opens. Irritating, but not the end of the world.  If anyone knows how to keep this from happening, I'd appreciate the info.

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SamsungCaleb
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I'm sorry to hear that, does this occur after using the camera app then closing it and it popping up later? 


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SamsungCaleb
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I'm sorry to hear that, does this occur after using the camera app then closing it and it popping up later? 


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userzOZytA3nmK
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No, the app may not have been open at all that day.

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SamsungCaleb
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Have you tried using the device in safe mode? 

  1. Turn the device off.
  2. Press and hold the Power key.
  3. When Samsung appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Release the Volume down key when you see Safe Mode on the device.

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userzOZytA3nmK
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Thank you. problem hasn't occurred in last two days, but I did the safe mode anyway. let's assume it works ok for now and close the request.

BTW:what else could you use safe mode for? Assume its like on a Pc?

Thank again.
Harris
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SamsungCaleb
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What is Safe Mode? 

Using Safe Mode on a Samsung phone or tablet allows you to force the device to run the essential operating system, and disable most 3rd party applications. It's designed as a diagnostic tool to help solve issues with connectivity, battery life, and more. You might use Safe Mode to test whether or not a 3rd party application is causing ads to appear on your device, or maybe something is interfering with incoming and outgoing calls. A rogue app can even use up an unusually large amount of mobile data - Safe Mode will restrict mobile data access to 3rd party apps completely.


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userzOZytA3nmK
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Thank you.

Harris
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SamsungCaleb
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You are very welcome! 


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