Original topic:

S9FE airline WiFi connection issue

(Topic created: 04-16-2024 08:28 PM)
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BigJavi
Astronaut
Options
Tablets
Has anyone been able to connect to airline wifi? I can connect on my S23Ultra but haven't been able to connect with my tablet. I get ERR_NAME_NOT_RESOLVED error. 
3 Replies
bill-e
Epic Samsung Care Ambassador
Options
Tablets

Did your phone connect and tablet not on the same flight or on different flights.  That error looks lie a DNS error which could be an issue with the airplane router. 

In any  case try Settings->General Management->Reset->Reset Wifi settings (or Network settings depending on Android version) 

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Bill
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Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV
BigJavi
Astronaut
Options
Tablets
My phone connects fine. It's the tablet that I can't get to connect. It's been on every airline I've flown. Southwest, Delta, and most recently United. Same error.
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bill-e
Epic Samsung Care Ambassador
Options
Tablets
First try clearing your browsing data frim within the browser. If that doesnt work then clear the app cache and data of your browser.
it is definitely a DNS error which would normally be corrected by rebooting the router or clearing the DNS cache
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV
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