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05-23-2023 01:43 PM (Last edited 02-04-2024 07:13 PM by SamsungChelsea ) in
TabletsSolved! Go to Solution.
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05-24-2023
05:23 AM
(Last edited
05-24-2023
02:31 PM
by
Samsung_Stephan
Apps don't have to be "up/open" to adversely affect the tablet. Try what I posted above. If that doesn't resolve either issue then the next step is a Factory Reset. If that doesn't work then the tablet needs to go in for service.
From what you described the freezing is likely caused by an app and Safe Mode should expose that.
I don't know what you're using to post on here but when you create a post, there's an icon of either a camera or a a screen with an image on it. Clicking on that will allow you to attach a picture.
Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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05-23-2023 07:13 PM in
Tabletsboot to Safe Mode and see if the problem persists. You won't be able to use Brave but you'll be able to browse with the installed browsers and see of the screen still looks bad.
Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro
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05-23-2023 08:01 PM in
Tablets- Mark as New
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05-24-2023
05:23 AM
(Last edited
05-24-2023
02:31 PM
by
Samsung_Stephan
Apps don't have to be "up/open" to adversely affect the tablet. Try what I posted above. If that doesn't resolve either issue then the next step is a Factory Reset. If that doesn't work then the tablet needs to go in for service.
From what you described the freezing is likely caused by an app and Safe Mode should expose that.
I don't know what you're using to post on here but when you create a post, there's an icon of either a camera or a a screen with an image on it. Clicking on that will allow you to attach a picture.
Bill
---
Galaxy Fold 6 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch7Ultra(VZW),Galaxy Watch6Classic 47mm(VZW), M8 Smart Monitor, NEO 55" QN90D TV, Buds Pro