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Original topic:

SPen not connected

(Topic created: 05-26-2021 03:05 PM)
userpstkMfKKSf
Astronaut
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Tablets

Help.....

I brought my tablet galaxy s6 literally less than a month ago and suddenly my Spen stop working. What can I do? I did a soft reset and that didnt work. My pen will pull up my side menu but it doesnt work on the screen to open up any apps or anything. Help. I love the tablet but the pen stopped working. 

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SamsungStephanie
Samsung Moderator
Samsung Moderator
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Tablets

I definitely understand your frustration. Take a look at the link below it might be helpful. 

 

https://www.samsung.com/us/support/troubleshooting/TSG01001457/

 

 

If the link was not helpful we would need to gather some information from you. Please feel free to reach out to us directly via one of the following options and with a link to our thread along with your full model and serial number.

 

  1. Facebook Messenger: http://m.me/samsungsupport

  2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513

 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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SamsungStephanie
Samsung Moderator
Samsung Moderator
Options
Tablets

I definitely understand your frustration. Take a look at the link below it might be helpful. 

 

https://www.samsung.com/us/support/troubleshooting/TSG01001457/

 

 

If the link was not helpful we would need to gather some information from you. Please feel free to reach out to us directly via one of the following options and with a link to our thread along with your full model and serial number.

 

  1. Facebook Messenger: http://m.me/samsungsupport

  2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513

 


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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userpstkMfKKSf
Astronaut
Options
Tablets
Thank you
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