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SPen writing in any text box (like browser) cause random words

(Topic created: 09-08-2021 02:23 AM)
user700tdzGVdD
Constellation
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Tablets

Samsung Galaxy Tab S6 Lite with SPen gives functionality to write by spen in any text box, then it generate digital text. But when I write something random letters and signs appear so It's completely useless. At the beginning it worked ok. I don't know what happened but one day it stopped working. I was chatting with Samsung live support, they suggested me to make backup and then factory reset,  I did so but it still generate random words. As I remember before when it worked fine generated text was black, now this random text which i can't even edit (mean delete by drawing horizontal line) is grey. I thought that maybe it's problem with text generator but notes work fine - I can handwrite and it generates text correctly.

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SamsungLou
Samsung Moderator
Samsung Moderator
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Tablets

I will be happy to look in to your case. Please send the current software Build Number, along with the full model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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SamsungLou
Samsung Moderator
Samsung Moderator
Options
Tablets

I will be happy to look in to your case. Please send the current software Build Number, along with the full model and serial numbers to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in context

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