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Constellation

Samsung Galaxy S6 Tablet froze on first time setup.

Hi Guys.

 

I purchaed my S6 tablet today. It has been on it's fast charger for around 4hrs and only shows the Samsung logo. After 3hrs, I removed the S Pen from it and the Keyboard case. Again, only the logo. The last 30 mins, I removed the charger to maybe allow it to restart of it's own accord.

 

Is it me? Am I doing do something wrong?

 

Any help is much appreciated.

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Samsung Galaxy S6 Tablet froze on first time setup.

We are sorry to hear about this. Please try pressing Volume Up + Power for about 10 seconds to see if the recovery screen opens.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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