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Original topic:

Samsung Galaxy Tab A8 is dead.

(Topic created: 3 weeks ago)
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NZGuy
Constellation
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Tablets
Hi there I have a Samsung Galaxy Tab A8 tablet that suddenly just stopped working and is now dead I was using it when it just appeared to shut off and now it will not turn on or charge.
 
I have tried connecting it to the wall charger, connected it to three different laptops, connected it to a desktop computer and it does nothing it is completely dead. I have tried holding down the power and volume down and also the power and volume up buttons for 20-30 seconds but neither of these options worked it does nothing and appears to be dead. I have also tried using a different wall charger and three different USB to USB C cables but nothing I have tried has worked.
 
At the time of using the tablet it had recently been fully charged so should still have had a pretty full battery charge when I was using it. The tablet made no sounds when it shut off the screen just shut off while I was browsing the internet and now it won't turn back on or charge.  I have inspected the charging port on the bottom of the tablet for any debris but it appears clear I have also charged the tablet overnight using the wall charger but it still will not turn on.
 
Any help or advice would be greatly received.
 

 

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Harsh6
Cosmic Ray
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Tablets
Yeah, that sounds like u need to go to the service center

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Harsh6
Cosmic Ray
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Tablets
Yeah, that sounds like u need to go to the service center
NZGuy
Constellation
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Tablets

Yeah that is what I thought I have tried everything I can think of to get it working the tablet is no longer under warranty so if I can’t find a fix for the issue I may have a go at removing the display and see if I can identify the problem. I am beginning to suspect it is a battery issue as the tablet is completely dead and unresponsive.

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Harsh6
Cosmic Ray
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Yeah, that might be the case
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NZGuy
Constellation
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Is there a way to test if the battery currently has a charge without having to open the tablet and test the battery directly with a multimeter. I thought maybe by connecting the charging cable to the tablet and then using a multimeter on the charging contacts from the USB plug end of the cable that it might give a voltage reading if the battery had any charge in it but I am not sure if that is something that would work or not? 

Does anybody have any suggestions on how to test if the battery currently has a charge?

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Harsh6
Cosmic Ray
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Tablets
Unfortunately, it doesn't work. Try going to the nearest repair shop and ask them to just diagnose it, don't allow them to fix it.
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