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Constellation

Samsung Galaxy Tab S2 stuck in logo when turned on and turns off again

My samsung galaxy tab s2 wifi won't turn on suddenly, so what I did was for it to shut down. When I turned it back on it, the logo appears then suddenly it will turn off again. I've been trying to hard reset it but still same thing happens, done everything with force restart by holding the power button and volume down same time but still same thing happens. Pleeaase help me to fix my tablet :<

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Samsung Moderator
Samsung Moderator

Re: Samsung Galaxy Tab S2 stuck in logo when turned on and turns off again

Have you tried running your tablet in safe mode? You can do that by doing the following:

 

  1. Turn the device off.
  2. Press and hold the Power key.
  3. When Samsung appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Release the Volume down key when you see Safe Mode on the device.

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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