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Original topic:

Samsung Galaxy Tab S9+ Book Cover Keyboard Scroll Function Not Working

(Topic created: 03-23-2024 12:35 PM)
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Dunder_Mifflin_IT
Constellation
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Tablets
I've tried seeing if there are any settings I can change under General Management > Physical Keyboard but to no avail. 

Can't use the scroll function on any apps. Recently, I've been trying to use the Samsung browser and Google. 

The only way I can scroll is to "left click" and drag on the track pad. Is there a setting I'm missing? Or is it possible this device is faulty? 

I've tried resetting the tablet and reconnecting the keyboard multiple times. Any help appreciated. Thank you. 

edit: have tried to use the scroll function with and without Dex mode. Does not change results. 

1 Solution


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bill-e
Epic Samsung Care Ambassador
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Tablets

Are using 2 fingers to scroll?

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV

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2 Replies
Solution
bill-e
Epic Samsung Care Ambassador
Options
Tablets

Are using 2 fingers to scroll?

** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy Fold 5 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch6Classic 47mm(VZW), Galaxy Watch5Pro(VZW), M8 Smart Monitor, NEO 55" QN90D TV
Dunder_Mifflin_IT
Constellation
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Tablets
Wow I feel dumb. Sure enough, that works just as I'd like it to. I kept trying to use it like my old track pad. Thank you for the reply!