Original topic:

Samsung Pass Error on S11 Tablet – Getting a 401 Code

(Topic created: 09-29-2025 03:27 PM)
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rjwarren
Asteroid
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Tablets

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Hi everyone, I’m having a pretty frustrating issue with Samsung Pass on my Samsung Galaxy Tab S11 (the standard model) that I hope someone can help with. I actually have two different Samsung tablets right now: an S11 Ultra and an S11 (the standard one). Both are logged into the same Samsung account and Google account. On my S11 Ultra tablet (the larger one), Samsung Pass works perfectly fine – no issues at all. However, with the standard S11 tablet, I keep running into a problem. When I try to use Samsung Pass, it asks for the PIN from my S25 Ultra phone first (which is expected and I enter it). After that, it asks for the PIN of the device I’m currently using – the S11. Once I enter that second PIN, I immediately get a 401 error code. I thought maybe the first tablet was faulty, so I returned it and got a replacement. But the exact same issue is happening on the new S11 tablet as well. I’ve tried clearing the cache, updating all software, and even doing a full factory reset, but nothing has changed. It’s been over a week now, and I’m stuck. Has anyone else run into this 401 error when using Samsung Pass on the S11 tablet? Any suggestions would be really appreciated! Thanks in advance!I
5 Replies
realaud
Galactic Samsung Care Ambassador
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Tablets

Samsung Pass is now integrated into Samsung Wallet.  It is no longer a standalone app.  You must download Samsung Wallet to use Samsung Pass and view your passwords.  You do not have to add any payment cards, but you have to have the app installed. 

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rjwarren
Asteroid
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Tablets
In the Google play store, it's not available to download. I also don't see it in Samsung Store1759186294631.jpg
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realaud
Galactic Samsung Care Ambassador
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Tablets

Isn't that kind of daft of them to integrate into an app that's not available on a tablet.  I remember reading something once that Samsung wallet was not available for tablets.  Is the Samsung Pass app in the Galaxy store for you as a standalone?

 

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rjwarren
Asteroid
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Tablets
Samsung Pass is automatically installed. Didn't have to even install that, just update it.
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rjwarren
Asteroid
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Tablets
The Samsung store experts couldn't figure it out either. Make no sense if Samsung pass isn't supported. Everytime I log into a website it asks if I want to save my password in Samsung pass and then I get the code after trying to login.
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