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Astronaut

Samsung Tab A

When downloadind some Aps I get a message.

Your device is not compatible with this version. Can I fix this?

3 REPLIES 3
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Product Expert

Re: Samsung Tab A

Hello @userv6wut3eAhr ,

 

Unfortunately, when the application shows that it is not compatible with the current version it could be that you need to update your tablet, purchase a new one or it just may not be compatible with a tablet to begin with. There are some cases where you can work around it and download the file from the internet, but be aware that it may not be secure. If you have any further questions do not hesitate to replay.

 

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

 

Best,

Jayhon

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Product Expert

Re: Samsung Tab A

unfortunately not every application that works on the mobile version of android is compatible with the Tablet version. ie Whatsapp. you may have to search for the tablet version of that app your looking for or another application alternative. In some instances, an app not designed for Tablets may still be able to be downloaded but all functions may not operate the same.

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Product Expert

Re: Samsung Tab A

Hey @userv6wut3eAhr ,

 

                       Some apps are meant for specific devices ie. phone, tv, tablet.  You may have to find the tablet version of the app you are trying to use.  If this was helpful please leave a like and mark accept as a solution.

 

                                  Take Care,

                             ddsanchez_82

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