Samsung Wallet Sync Issue

[acemaverick]

On my s25 Ultra, Samsung Pass is in the Samsung wallet app, and on my tab s10 FE the Samsung Pass app is its own separate app. I like to use the notes feature in Samsung pass. But for some reason when I edit something on my phone, the version on my tablet doesn't update and vice versa... My Samsung cloud sync is also turned on, I wonder what the issue is. And one time, the updated version of a note on my phone got changed to an older version of the same note randomly, my guess I that it synced with the version on my tablet, since I edited that note on my phone, so my phone had the new version and my tablet had the old version, and one day it just decided to sync both using the tab's older version... However when I create a new note on my phone it appears on my tablet... But when I edit an old one it doesn't update. I'm so confused 

[realaud]

It is my understanding that Samsung Pass is now part of Samsung Wallet - there is no longer a standalone version. Unless it's different for the tablets.  That could be the issue in the desynchronization.

[acemaverick]

Yea its a separate app on my tablet only, if that's the issue should I just stick to using it on my phone only... But I can't uninstall that app from my tablet 😭

[realaud]

Can you install the wallet on your tablet? I don't know, as I don't have a tablet.  I thought when they integrated Samsung Pass with Samsung Wallet, it applied to all devices.

[acemaverick]

Its preinstalled with no way to delete

[realaud]

I don't think the "notes" feature in Samsung Pass is supposed to sync with the Samsung Notes app. They are two different things.  I believe the notes section in Samsung Pass is to create secure notes with personal information.  Since Samsung Pass data is kept strictly in the cloud and not on individual devices, any change you make to a note *from the notes section in Samsung Pass* should be exactly the same in each version.  It is like editing a single document.  If you are using Samsung Notes and thinking it links to the notes in Samsung Pass, I do not believe that is the case.  Samsung Notes has its own cloud sync going on, so that if you have a version of notes on your phone and one on your tablet (both apps have to have sync on), editing/creating a note on one device will reflect the changes on the other. However, as I said, the notes section of Samsung Pass is not the same as Samsung Notes.

Also, I believe that on the tablet, Samsung Wallet does not work, so that's why Samsung Pass is not integrated with the wallet on the tablet.

[acemaverick]

Sorry if there was some misunderstandings. I'm not talking about Samsung Notes. Im talking about Samsung Pass. On phones, Samsung Pass is integrated in the Samsung Wallet app, while on tablet Samsung Pass is its own app. Within Samsung Pass, there's a notes feature which I use, but this does not sync across my phone and tablet. (When I create a new note on my phone, the new note appears on my tablet too., so its capable of syncing. But when I edit an old one on my phone, the change isn't reflected on my tablet, this is whats confusing me the most.)

[realaud]

I just wanted to make sure that you were not conflating the notes app on one device with the notes section in Samsung Pass.  BTW, are you referring to the notes section of an individual password entry or the notes in the "personal information" section?  It shouldn't make a difference.

Even if Samsung Pass is a standalone app on the tablet, the app is essentially a single app, since ALL the data is in the cloud, not the individual device.  As such, a change you make to one note on one device should be reflected on the other in the same way that adding a password to one would appear on the other.  If this is not working properly, put in an error report. https://us.community.samsung.com/t5/Tips-Tricks/How-to-Send-Feedback/ba-p/3001692

You can also try clearing the cache of both apps.

[Jordan44]

I have the same issue,

Samsung notes within private info section of samsung pass in samsung wallet, not syncing with samsung pass on tablet. It seems to only update changes made to the very top and only that top note. No other notes will change, if changes were made from phone or vice versa.