Original topic:

Samsung chromebook touchpad freezes, chrome freezes over and over. I have done every suggested fix

(Topic created: 05-24-2021 03:07 PM)
userGksBXc4b5M
Constellation
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Tablets

Christmas present.  Already exchanged for same problem.  Touchpad cursor freezes/disappears, and chromebook crashes almost every time I use it. (so daily)  Several hard resets needed to get me through a session.  Email, reading the news.  I hope to get service for this.  Love the tablet and the touchscreen.  But the tablet is virtually useless right now.

Sharon Wuerschmidt

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SamsungLou
Samsung Moderator
Samsung Moderator
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Tablets

I understand your frustration. Please send the full model and serial numbers to this PM Link, and I will be happy to assist you.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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