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userSOt4Tmbbdc
Constellation

Re: Samsung galaxy A Tab..... screen blackout.

I am having the same problem! Mine is a SM-T580 my husband just bought it for me from Amazon. 

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Samsung Moderator
Samsung Moderator

Re: Samsung galaxy A Tab..... screen blackout.

Please send us a private message if you would like for us to look into this for you: Link

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userjG3aJCzeoD
Astronaut

Re: Samsung galaxy A Tab..... screen blackout.

my model is SM-585Y

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Samsung Moderator
Samsung Moderator

Re: Samsung galaxy A Tab..... screen blackout.

Have you tried resetting the tablet by holding down the volume down button> home button> and power button?

 

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userPmfMPdWKiu
Astronaut

Re: Samsung galaxy A Tab..... screen blackout.

I just bought one on friday and its been doing the same thing ever since. What can I do to get this fixed?

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Pt21897
Constellation

Re: Samsung galaxy A Tab..... screen blackout.

 
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Tanis1975
Constellation

Re: Samsung galaxy A Tab..... screen blackout.

I HAVE HAD THIS PROBLEM ALSO. My Tab is 2 years old, but worked great up until a week ago. I baby my tab, never been dropped, or even touched by another person. Has always been in a Otterbox since purchase and used maybe a couple hours a week. I have a virus scan since purchase. I have also recently it I guess what is like wiped out so it was like before I purchased with a Samsung tech. and still the screen blacks in and out. Very frustrating,  please help!

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Samsung Moderator
Samsung Moderator

Re: Samsung galaxy A Tab..... screen blackout.

Please confirm the tablet’s complete model code, Tanis1975.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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Tanis1975
Constellation

Re: Samsung galaxy A Tab..... screen blackout.

My model is Galaxy Tab S, model#SM-T800NTSEXAR

SMT800NTSEG

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user9q6tdVibEp
Astronaut

Re: Samsung galaxy A Tab..... screen blackout.

Please could you help me, I am having the same issue with my Samsung Galaxy A6 10.1 tablet. The screen intermittently goes on and off. 

 

Thank you. 

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