Original topic:

Samsung galaxy A6 closing down message

(Topic created: 11-28-2021 02:39 AM)
uservaAAnDdV7q
Constellation
Options
Tablets

hello   my tablet all of a sudden comes up with option to shut down or turn off  ???   its a 2016 model

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4 Replies
FanOfForza
Astronaut
Options
Tablets
Your power button might be messed up
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uservaAAnDdV7q
Constellation
Options
Tablets

what does that mean  and can i do anything

FanOfForza
Astronaut
Options
Tablets
If your power button is stuck then you should bring the device to a service center to see if something is wrong
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SamsungJam
Community Manager
Community Manager
Options
Tablets

Oh no!  It sounds like your power button may be jammed.  Do you have a cover on the tablet?  If you do, and you remove it, are you still getting the message? If you are, the next step would be to have the device serviced.  You're welcome to send me a private message if you would like to look into service options.  


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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