I understand how frustrating this is. Please perform the hard reset using the following steps.
- First of all, press and keep Volume Down and Power button until the tablet light off.
- After that hold down Volume Up and Power button together.
- Let go of both keys when the Recovery Mode shows up.
- Now, choose Wipe data/factory reset. Using Volume keys to navigate and the Power button to accept it.
- In the next step go to Factory data reset with the same buttons as before.
- At the end, select Reboot system now with the Power button.
Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
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