Original topic:

Samsung galaxy tab A7 went black

(Topic created: 07-13-2021 06:52 PM)
SandraS72
Astronaut
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Tablets
I was on my tablet and it just went black. It won't turn on. I did Google it and did the steps but nothing worked. This also happened to my samsung galaxy s21 phone and after 3 hours my phone started working again. I'm a galaxy person but now I think samsung galaxy products are  not what it used to be. I hope it will be fixed by tomorrow. 
3 Replies
Jturtle20
Astronaut
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Tablets
Try charging it and then holding the power button for 30 seconds
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SandraS72
Astronaut
Options
Tablets
I was charged when it went out. And I charged it again last night and held the power button and volume down button. Still nothing.
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SamsungLou
Samsung Moderator
Samsung Moderator
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Tablets

I understand this is frustrating for you. Please try holding the power button down. While holding the button, connect the charging cable. Continue holding the button for up to 60 seconds to see if the device powers on.


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