Starfallen05
Constellation
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09-22-2025 08:02 AM in
Tablets
We have two of these tablets that just stopped charging. Tried different cables and blocks including the Samsung tab s8+, s9+, s10 ultra cables. They have not fallen, nothing wet, and have cases on them all. Are put up every night and are used for school.
1 Reply
LongHiker
Galactic Samsung Care Ambassador
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09-22-2025 08:39 AM in
Tablets@Starfallen05 You would need to reach out to Samsung support.
For immediate assistance, one option is to use the Samsung Members app -> Support -> Send text. This will open up live troubleshooting.
Another option is to contact Samsung support via https://www.samsung.com/us/support/contact/
Samsung Care is here to help. You can connect with our Care Pros in a variety of ways. Choose the one that works for you.
