Original topic:

Seemless earbud connection doesn't switch from my phone to my Tab S7+

(Topic created: 09-01-2021 03:36 PM)
efraimbart
Astronaut
Options
Tablets
It switches from my tablet to my phone seamlessly, but not the other way around.
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3 Replies
SamsungStephanie
Samsung Moderator
Samsung Moderator
Options
Tablets

Hello, I apologize for the issue reported, are they Samsung earbuds you're using for the connection? I located troubleshooting information for Samsung earbuds here: https://www.samsung.com/us/support/troubleshooting/TSG01111318/ and for the connection here: https://www.samsung.com/us/support/troubleshooting/TSG01209182/ to review if needed. 


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efraimbart
Astronaut
Options
Tablets
I tried those, the only thing remaining is to reset the tablet, which I'd obviously prefer not to do
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SamsungStephanie
Samsung Moderator
Samsung Moderator
Options
Tablets

I absolutely understand. The next few options I would suggest are trying to using the tablet in Safe Mode, sending the device in for service, or regrettably a factory reset of the device. I apologize for the frustration. 


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