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Samsung Moderator
Samsung Moderator

Re: Smart Switch won't start, side-by-side configuration problem?

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Hey, give this link a try. It should help.

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nivekau
Astronaut

Re: Smart Switch won't start, side-by-side configuration problem?

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I found a solution on androidcentral.com site. They provided a link to a version of the Microsoft Visual C++ 2008 SP1 Redistributable Package (x86) that worked for me - despite the fact that I had already downloaded and installed it from the Microsoft site. However this appears to be a Service Pack so it might be different to the VC++ 2008 that I already installed. Here's the direct dl link  ;

or

https://www.microsoft.com/en-us/download/confirmation.aspx?id=5582&irgwc=1&OCID=AID681541_aff_7593_1...

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userGTbeWEoi96
Astronaut

Re: Smart Switch won't start, side-by-side configuration problem?

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thanks, it helped

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userXvqlRDZ67F
Astronaut

Re: Smart Switch won't start, side-by-side configuration problem?

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Thanks for the tip. It also saved me ! RGS

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usercY0gJ4OQ6H
Astronaut

Re: Smart Switch won't start, side-by-side configuration problem?

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Thank you! That solved my problem. Been trying to get my computer to *see* my new phone for hours

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Prem Soni
Constellation

Re: Smart Switch won't start, side-by-side configuration problem?

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Hi,

This worked for me!

I just installed Microsoft Visual C++ 2008 SP1 Redistributable Package (x86) and on Windows 10 Pro x86 and Smart Switch Software just started installing.

Thanks for sharing.

 

Thanks,

PREM SONI

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Captain Dane
Constellation

Re: Smart Switch won't start, side-by-side configuration problem?

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Hi guys,

OK here's what I did. I did a re-install of win 10 but chose the option to keep certain data. Tried to initiate Smart Switch but to no avail. Got the "side by side configuration" error. Installed the said 2008 files and Smart Switch worked.

However I could not get over the fact that a massive company like MS would need us to install 2008 files manually to make a simple program work.

Therefore I did a re-installation of Win 10 but this time a chose the option to keep nothing, and Hey Presto! Smart Switch worked with no problems and no installing "old" C++ files separately.

Just saying.

Hope this helps.

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userCnAaCy940i
Constellation

Re: Smart Switch won't start, side-by-side configuration problem?

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I have done all of the above and I still cannot download smart switch.
Do I need to uninstall the 2012 C++ file in order for it to work?
I have also tried changing the compatibility to older windows 8 in properties but still no luck.
Please help. Samsung says its a microsoft problem and I can't get any support from microsoft. Thanks in advance
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Samsung Moderator
Samsung Moderator

Re: Smart Switch won't start, side-by-side configuration problem?

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Hello userCnAaCy940i, are you unable to download or unable to install? Have you tried installing it on a different computer?

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userCnAaCy940i
Constellation

Re: Smart Switch won't start, side-by-side configuration problem?

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I only have one computer at home. I am unable to install. 

 

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