I am sorry to hear this. I would be happy to look into it for you. Please send us a private message to http://bit.ly/2CGMMUe with your phone number as well as the model number and the serial number of the unit.
When I try to install the Microsoft Visual C++ 2008 SP1 Redistributable Package (x86) it asks me if I want to repair or uninstall it? I tried to both repiar it, and then uninstall and then re-install it, and neither worked. Still receiving the side by side error. Where to go from here....?