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Original topic:

TV and You tablet broken

(Topic created: Tuesday)
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0hYZcKX
Constellation
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Tablets

I'm a member of the TV and You program and the tablet is broken.  Is there any means of getting it fixed, or replaced?  I've tried searching the samsung site and I've been speaking with totally clueless support people and I'm all out of options.

 

Thanks

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Solution
GaryB82
Galactic Samsung Care Ambassador
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Tablets

Send a email to the Tv and you support team they normally respond pretty fast and they will replace the tablet for you

Email Address is - Support@tvandyou.tv



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0hYZcKX
Constellation
Options
Tablets

Thank you!   Tech support is absolutely useless.

 

GaryB82
Galactic Samsung Care Ambassador
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Tablets

Yeah its a completely diff. group then tech support 



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0hYZcKX
Constellation
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Tablets

Clearly, and no one in their support system knows what the program is.  Beyond maddening.

 

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GaryB82
Galactic Samsung Care Ambassador
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Tablets

Yeah its a limited program and not a lot of departments know about it.  I know I didn't know about it until I was accepted into the program 



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