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Original topic:

Tab A screen shuts off

(Topic created: 12-13-2020 11:51 AM)
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user6i9geisi1X
Constellation
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Tablets

Bought 10 inch Tab A. Try using it for a variety of things including Netflix and other apps. The screen randomly shuts off especially if I cover the camera lens. This is ridiculous. 

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SamsungTam
Samsung Moderator
Samsung Moderator
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Tablets

Can you try the following:

 

Navigate to Settings and then search for and select Smart stay. Tap Smart stay again and then tap the switch to turn the feature on. This prevents the display from turning off while you are looking at it.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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SamsungTam
Samsung Moderator
Samsung Moderator
Options
Tablets

Can you try the following:

 

Navigate to Settings and then search for and select Smart stay. Tap Smart stay again and then tap the switch to turn the feature on. This prevents the display from turning off while you are looking at it.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

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christyfrost41
Asteroid
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Tablets
I had same problem