Having previously worked fine suddenly no one can hear me in a zoom or messenger call. I've checked all the obvious settings and i wasn't muted. The mic is working in all other scenarios - recording videos, making a voice call via messenger - but not on either of the video calls.
Can anyone help?
Solved! Go to Solution.
Totally unacceptable, this issue alone is very much starting to steal the joy I had of owning this tablet. Samsung nowhere to be seen smh.
Sounds like there will be a mass exodus away from all things Samsung once this situation gets broader publication. What Pads are people now considering to recover from this Samsung fiasco? We personally need Google Voice phone capable Pads by the end of this coming weekend.
After getting the new update on Samsung Tab A, my microphone no longer works on Messenger, Google Duo, and Telegram. Yes, I have made sure to give permission to use my microphone, clear the cache, restart my Tablet, boot it up in safe mode, and stop the process. It's only for apps like those, however, my microphone works as recording my voice, and using Text-To-Speech on Youtube works perfectly. After downgrading the update it starts to work again. It is specifically tied to the update. I could keep the downgraded version, however, I wish to be able to call others and still have the benefits of the new update. Any suggestions/solutions? If none, I would just like to shed light on the update causing problems, after not seeing anything about it anywhere on Google.
Hello. There are many more people with this problem here https://us.community.samsung.com/t5/Tablets/Tab-A8-mic-not-working-on-zoom-or-messenger-video-calls/...
Downgrade seems to be the only solution right now
Besides security issue, the other issue with downgrade is you will keep getting upgrades that you can't refuse for very long. Don’t understand why Samsung didn't immediately release a new upgrade of the previous update that didn't have this issue until they fixed this problem and could then release it again to increase the security issue. Having a usable Pad is likely more important than having this security improvement.
Same issue here on my daughters tab a8. Installed update late on Tuesday evening and Wednesday morning Zoom microphone was not functioning.
Reinstalled Zoom, no effect.
Reset tablet, no effect.
Android version: 10
Kernel version: 4.9.186.perf-18961046
Please release an update fix for this.
My 3rd device gets forced update today can no longer "postpone"