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Tab A9+ Instacart App Issues

(Topic created: 06-29-2024 03:41 PM)
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ellzeena
Asteroid
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Tablets

Instacart app will not work. Works fine on the Tab A7 and the phone. Asks for code sent to email, then says code is incorrect. Instacart has no idea what tomorrow. I've deleted and reinstalled three times, no good. Anyone? TIA.

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GaryB82
Galactic Samsung Care Ambassador
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I just installed instacart on my A9+, and the code worked it has to be on instracarts side, causing the issue


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realaud
Honored Contributor
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How, in any part of the universe, is this a Samsung issue? This is a problem for Instacart programmers - it's their app. If they are pushing the wrong codes or the app is not handshaking properly with the code generator, it's on them.

ellzeena
Asteroid
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You can't just scroll by, you have to be a **bleep**, did I get that right?
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GaryB82
Galactic Samsung Care Ambassador
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I just installed instacart on my A9+, and the code worked it has to be on instracarts side, causing the issue


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


ellzeena
Asteroid
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TY, they don't know what to do, the people in customer service aren't techs.
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GaryB82
Galactic Samsung Care Ambassador
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I would keep calling and have them escalate it to get it resolved


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userella
Supernova
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Can you try turning off 2fa two factor authentication, try it on the tablet and test it. You can always turn back on the 2fa once you see if it is the cause of the issue.
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ellzeena
Asteroid
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TY I'll try that!
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ellzeena
Asteroid
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It isn't samsung, Instacart sends a code to my email, I enter it and the app says wrong code
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