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Tab S7+ Overheating

(Topic created: 02-07-2021 10:58 AM)
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userMLs9CoEQ9m
Constellation
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Tablets

Help! I love my new tab however it's overheating. I see the same issue with others. Any fix yet or should I return for the S7?

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SamsungLK
Samsung Moderator
Samsung Moderator
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Tablets

Does this occur anytime the device is in use? Does it happen when it's plugged in or not? Is the device fully up to date? Last but not least have you tried a factory reset? If this does not help I recommend letting a service technician have a look. Send your full model code and serial number via private message to get started.




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