amy2337
Constellation
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‎06-07-2024 02:45 PM in
Tablets
My tab S7 just decided to quit charging. It's not the cord, block or outlet. The charge lighting bolt shows on the screen but never actually charges. I have tried every trick in the book. Rebooting, cleaning the port, changing powersource, ect. Any idea of what to do with it now? Feels wasteful to throw it in the trash.
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GaryB82
Galactic Samsung Care Ambassador
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‎06-07-2024 02:53 PM in
Tablets
Sounds like you need to contact support to have the battery tested you can use the link below to find a service center
https://www.samsung.com/us/support/contact/
https://www.samsung.com/us/support/contact/
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