JUMP TO SOLUTION Solved

Original topic:

Tab S7 quit charging

(Topic created: 06-07-2024 02:45 PM)
488 Views
amy2337
Constellation
Options
Tablets
My tab S7 just decided to quit charging. It's not the cord, block or outlet. The charge lighting bolt shows on the screen but never actually charges. I have tried every trick in the book. Rebooting, cleaning the port, changing powersource, ect. Any idea of what to do with it now? Feels wasteful to throw it in the trash. 

1 Solution


Accepted Solutions
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
Tablets
Sounds like you need to contact support to have the battery tested you can use the link below to find a service center
https://www.samsung.com/us/support/contact/


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.


View solution in context

1 Reply
Solution
GaryB82
Galactic Samsung Care Ambassador
Options
Tablets
Sounds like you need to contact support to have the battery tested you can use the link below to find a service center
https://www.samsung.com/us/support/contact/


If you've found my post to be helpful, Please like my Comments ✓✓✓.
If my response resolved your issue, please press the Like and ✓✓✓ to Accept as Solution button.