Original topic:

Tab S8+ USB C port not working

(Topic created: 11-29-2022 05:56 AM)
userj9ilb2C8pG
Asteroid
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This has been happening for several months now and I'm sick of it. I just updated to the newest OS and it is still happening.

I can not use my usb C por for anything but charging. If I plug in a peripheral, I get "device not recognized" error. I have cleared cache many times. I have force stopped the system usb app. No progress. Samsung support did NOT help me address this issue, maybe the community will?
12 Replies
user751201tmO21
Honored Contributor
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Did it ever work ?


1. Check for faulty cable by swapping out with another (quality) cable

2. Do you have Developer Options available in Settings ? If yes, select Default USB Configuration, then select the appropriate option ... see screenshot
.Screenshot_20221129-080000_Settings_1000000740_1669730414.jpg
userj9ilb2C8pG
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Thanks for the reply.

Yep it was basically one day working perfectly fine next day no go. I've tried the usb config to no avail. I've also checked and my usb port itself is very clean and there is no visible damage.
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userj9ilb2C8pG
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also I've tried with many different OTG adapters
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useryRpNKXHsND
Cosmic Ray
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Take your device for repairs. Samsung can provide you information regarding their local/closest repair center near you. Good luck.
Bearjames
Astronaut
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Yea I can't use my USB c port because it gets all loose
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Anonymous
Not applicable
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Clean out your port. Use some compressed air or a toothbrush. There's probably just lint or dust preventing cables from making full contact with the port.
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userj9ilb2C8pG
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Sadly not the issue
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bill-e
Samsung Care Ambassador
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This would be my troubleshooting tips, in order and assuming that the peripheral plugged in is compatible. 

Safe Mode

Samsung Members Diagnostics for USB

Settings->General Management->Reset->Reset All Settings

Factory Reset Without restoring apps

Send/take it in for service. 

 

 

 

 

 

 

 
** If my response helps, please click on Like (Heart). If I resolved your issue also please click on Accept as a Solution so that others can benefit.

Bill
---
Galaxy S21 Ultra 512g(VZW), Galaxy Book (original, VZW), Tab S8 Ultra, Tab S4, Galaxy Watch5Pro(VZW), M8 Smart Monitor
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userj9ilb2C8pG
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How do you access safe mode?
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